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limitsandtroubleshooting:troubleshooting:quote_troubleshooting [2019/05/31 07:13]
bdjordje
limitsandtroubleshooting:troubleshooting:quote_troubleshooting [2019/05/31 09:28] (current)
dperic
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   * **Changing the custom field is expected to trigger the Save action, but that does not happen.** \\ Make sure the application parameter found in **Application Parameters** > **Shopping Carts and Quotes** > **Automatically save quote on custom field change** is enabled. This parameter is used to trigger the **Save** action when a custom field is changed. However, in Responsive Design, it is also necessary to make sure the **Save quote on change checkbox** is checked in **Setup** > **Custom Fields** > **Edit**. \\   * **Changing the custom field is expected to trigger the Save action, but that does not happen.** \\ Make sure the application parameter found in **Application Parameters** > **Shopping Carts and Quotes** > **Automatically save quote on custom field change** is enabled. This parameter is used to trigger the **Save** action when a custom field is changed. However, in Responsive Design, it is also necessary to make sure the **Save quote on change checkbox** is checked in **Setup** > **Custom Fields** > **Edit**. \\
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-  * **Which tag is used to check if a quote is complete (that is, if all the items in the quote have complete configurations)?** \\ To check if all the items in a quote have complete configurations, use the following tag (//product_opt_id column in cart_item table// determines if item is complete (=1) or incomplete (=0)): \\ <code ctx> [IF]([GT](<*table(select count(*) from cart_item where userid = <*ctx(Quote.Ownerid)*> and cart_id = <*ctx(Quote.Cartid)*> and product_opt_id = 0)*>,0)){0}{1}[ENDIF] </code> \\ 
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   * **An editable quote item custom field is not displayed in the classic design (in Quote 1.0), but it is normally displayed in responsive design. Why?** \\ If this is the case, it is necessary to check the quote template set for the user type. Quote item custom fields have to be added to the template .xslt file in order to be displayed. Namely, in classic design, quote item custom field visibility is defined in the .xslt file, while in responsive design, it is defined via layouts and layout permissions. \\   * **An editable quote item custom field is not displayed in the classic design (in Quote 1.0), but it is normally displayed in responsive design. Why?** \\ If this is the case, it is necessary to check the quote template set for the user type. Quote item custom fields have to be added to the template .xslt file in order to be displayed. Namely, in classic design, quote item custom field visibility is defined in the .xslt file, while in responsive design, it is defined via layouts and layout permissions. \\
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