Setup Troubleshooting


This section provides more information about common issues that may occur in Setup.

  • What could be causing an error message to appear when importing products via XML?
    When products are being imported via API, the XML note with the language name cannot contain brackets. For example, Portuguese (Brasil) should be written as PortugueseBrasil.


  • When exporting custom tables, what is the best way to prevent trailing zeros from being removed from text type columns in custom table column definition?
    The application parameter Export All Custom Table Data as Strings by Default needs to be set to True. That way, all data is treated as text data by the spreadsheet application. This parameter only influences data formatting when exporting custom tables.


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