Limitations and Known Issues 1911


The list describes the limitations of SAP CPQ for the 1911 release.

  • When autocomplete attributes referencing quote tables are deployed within a quote item custom field deployment package, the referenced quote tables are deployed without actions, validations and permissions.
  • When deploying quote item custom fields, the deployment is not supported if the package contains quote tables referenced by autocomplete attributes and any columns in these tables are defined as attributes that do not exist on the target environment.
  • In Solution Design on Quote 2.0, when uploading an Excel template with an autocomplete attribute column via Excel Upload, the autocomplete attribute column should only be populated with the values corresponding to the defined Selected Searchable Columns of the autocomplete attribute. If two or more autocomplete attribute fields are defined as Selected Searchable Columns, entering either/any of the values results in the successful upload of the Excel file. if the values in the Excel file column do not correspond to the Selected Searchable Columns, the upload is not successful.
  • The Access Rights feature allows assigning read-only SAP CPQ Setup options to administrators only for Users and Custom Tables.
  • The Distribution feature does not support the automated distribution of custom calculation methods which depend on quote items, so manual distribution action should be taken each time quote items are changed.
  • The Quote Teams functionality is limited only to the Solution Design feature. It cannot be used apart from Solution Design.
  • The number of pages on the Solution Design tab is not saved for a user and a quote, so each time the user opens a quote or the configurator from the Solution Design tab, 10 items are displayed in the section structure. The user then needs to set the number of items on paging again as this setting is not saved previously.
  • If a quote entity (for example, quote custom field) flagged as PII sources an attribute flagged as sensitive, any changed values on the quote entity are logged. If the attribute is flagged as sensitive; it is recommended that the entity which carries the attribute also be flagged as sensitive.
  • Changes on PII are not logged in the Personal Data Log if a product is added to a container that is not listed as a line item.
  • Personal Data Log currently works only for Quote 1.0.
  • In the Solution Design structure, only quote item custom fields are available whereas system columns are not supported.
  • When creating a section calculation, only current section row fields are available in the scripting, so it is not possible to create a script with a logic that would iterate through section items.
  • The system does not allow creating two children sections with the same name.
  • The system prevents updating or adding new sections to Solution Design structure via Excel upload once they are initially created with the UI Builder or uploaded via Excel.
  • A filter on quotes which allows users to filter quote items by their product name, part number, product type and per values of quote item custom fields is supported only by Quote 2.0.
  • SAP CPQ classic design does not support Data Deletion.
  • During the export/import process of companies in SAP CPQ, currently there is an error when a full name of the state without an abbreviation is listed.
  • In Internet Explorer, there is an issue that causes an autocomplete attribute to stay in focus after the previous selection has been made in a dropdown type of attribute.
  • When editing a user in Setup > Users, clicking on any required custom field results in a Required tooltip which stays fixed on the page while page scroll is performed.
  • In Cart Fields Administration, an incorrect prompt box displays when the administrator tries to edit the previously created statuses or user types.
  • Quote 2.0 does not support PDA Approvals.
  • HTML tags are visible in tooltips that display on mouse hover over product entries in the Products grid. This occurs in Setup > Products.
  • Expiration dates on quotes are calculated incorrectly for UTC-6:00 and lower on the quote list page.
  • If a single quotation mark is inserted in the custom tab name for My Quotes, Other Quotes and Waiting for Approval tabs the characters written after the quotation mark are erased.
  • It is currently possible to export/import changed data on customers when they are in blocked status.
  • Currently, it is not possible to update the configuration of a product that contains an autocomplete attribute if the source of the autocomplete attribute is changed (for example, from a custom table to a quote table).
  • The Created date and Created by columns in the product versions window are empty for the primary product version. This affects both Products and Products 2.0.
  • The icons in the Allocate Item column on a quote are not properly aligned once sections are added in the Solution Design tab.
  • The scrollbar is missing from the Current Quote dropdown menu when more than ten products are added to the quote.
  • The product types in the Display Type columns are not properly aligned in Products 2.0.
  • Some labels in SAP CPQ are displayed in English even when the system language is set to Portuguese (Brazil).
  • Sorting the simple rules for a product in Products 2.0 by the Action column results in a server-specific error.
  • When text is entered in the Base Price or Base Recurring Price fields while editing the pricing type of a Products 2.0 product, the Required tooltip appears instead of an error message.
  • If a pricebook entry name contains a long first word, when the administrator clicks View Prices in the Pricing tab while Pricebook Lookup is selected for the Pricing Type, that pricebook name overlaps with the adjacent column entry.
  • When a new script is created and saved in the Scripts tab in Setup > Products 2.0, the header text disappears.
  • When Italian is the system language, the Check Syntax button in the Setup > Products > Additional Product Data section (which displays after the Allow product configuration import checkbox is selected) is not completely visible.
  • When the administrator tries to sort attributes by any column in the Products 2.0 > Attributes tab, the Tab and Is Required columns are not sorted if an iPad is used and if the administrator has the page scrolled to the right before sorting. Scrolling to the left and then to the right currently solves this issue.
  • After a quote is reassigned, the record appears in the User Actions tab of the Audit trail, but the quote number is missing from the record.
  • When a user is edited in User Menu > Manage Users and the current system language is Italian, the message below the password fields overlaps with the instructions for creating a password.
  • It is possible to create scripts without a name in Products 2.0.
  • In the Setup > Security > Data Deletion > Blocked Data tab, administrators cannot select quotes which are not listed in the Blocked Quotes list, that displays when the search bar is clicked.
  • It is possible to create a product with an existing system ID in Products 2.0.
  • A fatal error occurs when typing and searching in the Filter dialog box in Products 2.0 > Rules and Messages tab.
  • While performing user export via the Bulk Import/Export feature, administrators can click Filter and Export and perform user export without stating all necessary filter parameters. If the filter is used properly, however, some of the exported users do not fit the applied filter criteria. Furthermore, clicking Export All Users does not export all users.
  • If a child section in a quote has the same name as the parent section, no section from that same hierarchy can be moved into that child section.
  • An error occurs when fields of a product with 20 or more attributes are translated into another language.
  • Column names in the attribute value grid are inconsistent with the column names in the column selection popup window. This issue is only present in Products 2.0.
  • Favorites are only available in Quote 1.0.
  • If an administrator performs one change in the source environment as a part of the Change Set A and another change as a part of the Change Set B, both changes will be sent as a part of the Change Set B if they are deployed in the same package when Change Set B was selected in Setup.
  • The API (/setup/api/v1/admin/users/{id}/permissionGroup) for adding users to permission groups is not logged in the Audit Trail.
  • Deleting custom table rows via scripting is not logged in the Audit Trail.
  • When a package containing quote tables with newly defined permissions and validations is deployed to the target environment, the added permissions are not logged in the Audit Trail. Furthermore, if an administrator deletes validation rules from a quote table, and then deploys it to the target environment, the deletion of validations will not be logged.
  • An error currently displays when an administrator clicks See Users Who Belong to Permission Group in Setup > Users > Permission Groups.
  • When Markets are deployed to a target environment in a deployment package, the actions Change, Add and Deploy are not logged in the Audit Trail.
  • Columns in Product 2.0 remain visible even though the parameters which determine their visibility state otherwise.
  • Tooltips are missing when users click the + button next to the Revision input in the Quotation tab.
  • It is currently not possible to set from SAP Cloud for Customer the value of autocomplete quote item custom fields in SAP CPQ.


Integrations


The information below describes the limitations of the SAP CPQ integration with other applications for the 1911 SAP CPQ release.

SAP Subscription Billing Integration Limitations


The information below describes the limitations of the SAP CPQ integration with SAP Subscription Billing.

  • Subscription products cannot be configurable.
  • Renewals, change orders, terminations and co-terminations are not supported out of the box and can only be done via project work.
  • Customer-specific pricing is not supported. Products can only have the default prices.
  • The SAP CPQ quote does not calculate or show ACV or TCV on the items out-of-the-box. This can only be achieved via project work.
  • Only Products 2.0 are supported for this integration.
  • Only Quote 2.0 is supported for this integration.
  • Only the new document generation engine is supported. The new document generation engine is the default engine used on new tenants.
  • Product Import/Export is not supported for subscription products in SAP CPQ.
  • When deploying objects between two SAP CPQ environments via Send/Deploy Changes, rate plans associated to the product are not deployed.
  • Discontinued and Replaced subscription products are not supported for this integration.
  • Product Aliases are not supported for this integration.
  • Reference products are not supported for this integration.
  • Item discount defaulting upon adding items to quote is not supported. When a default discount is set to the item when it is added to the quote, there is a discrepancy between the item net price and the sum of the net prices of the charges.
  • Quote expiration is not affected by the market timezone. Quotes expire according to the SAP CPQ server timezone instead.
  • The rate plan template parameter Billing Cycle is not supported in this integration.
  • The CTX tag MarketDate is unavailable in the Formula Builder.
  • If the market is changed on the quote, prices are not updated for the currently selected market.
  • Rate plan templates cannot be searched or sorted by ID.
  • Subscription products cannot be deleted if they exist in a quote.
  • Internet Explorer 11 may not successfully render charges in the Catalog.
  • Snapshots of a rate plan are not displayed in chronological order according to their effective date, but in the order in which they are created in the SAP CPQ Setup.
  • The quote number in SAP Subscription Billing is read-only.
  • Not all standard subscription items fields have their corresponding document generation tags.
  • Customers need to be replicated from a back-end system (such as SAP S/4HANA).
  • Custom Amounts are not supported in SAP CPQ.
  • Subscription products cannot be accessed when the integration is not enabled.
  • Subscription products with rate plans cannot be created over APIs.
  • Subscription products have a Unit of Measure field, where the user can enter a three-character value. However, no matter what the user enters, this value is always saved as EA.
  • Quote item custom fields do not display on subscription products.
  • Changing the Description of the rate plan is allowed in SAP CPQ, but the changes are not transferred via SB public API endpoints. The initial value for the Description is successfully sent to SAP CPQ, but subsequent updates made in SAP CPQ are not sent to SAP Subscription Billing.
  • The name of a subscription product should only contain letters (a-z, A-Z), numbers (0-9) and the underscore (_), slash (\) and hyphen (-) symbols.
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